Return & Refund Policy
At GCC Shop, your satisfaction is our top priority.
If you're not completely happy with your purchase, we’ve made our return and refund process simple and hassle-free.
✅ Return Eligibility
You can request a return within 7 days of delivery if:
✔ The item is unused, in original packaging, and in the same condition as received.
✔ The return request is submitted within 7 days of receiving your order.
✔ Proof of purchase is provided (order number or receipt).
❌ Non-Returnable Items
We are unable to accept returns for:
• Items that are used, damaged, or altered
• Requests made after 7 days of delivery
• Final sale, clearance, or promotional items
• Gift cards or giveaway items
🔁 How to Return an Item
Email us at 📧 gccshop1983@gmail.com with your order number and reason for return.
• Our team will review your request and provide return instructions.
• Ship the item back — return shipping is the customer’s responsibility unless the item was damaged or incorrect.
• Once we receive and inspect the returned item, your refund will be processed within 5–7 business days.
💸 Refund Details
• Refunds will be issued to your original payment method.
• Additional processing time may be required by your bank or payment provider.
• You’ll receive an email confirmation once your refund is completed.
📦 Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact us immediately:
Please include:
• Your order number
• Clear photos of the item received
👉 We will arrange a free replacement or a full refund, depending on the situation.
🛑 Late or Missing Refunds
If you haven’t received your refund:
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Check with your bank or payment provider — they may need extra processing time.
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Still no update? Contact us and we’ll assist you directly.
💬 Need Help?
We’re here to support you every step of the way.
📧 gccshop1983@gmail.com
🌍 Serving customers across the United Arab Emirates and Saudi Arabia through gccshop.online